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Customer Service

Job ID:
1917
Pay rate range:
$16/hr - $20/hr
City:
Racine
State:
Wisconsin
Duration:
08/04/2019 - 02/04/2020
Job Type:
Contract
Job Description:
Pay: $16-$20 per hour
Duration: 6+month

A Fortune 500 company is seeking a Customer Service Analyst (Customer Experience Agent) to support all brands by interacting with customers, prospects, and dealers while on the phone. You will be obtaining feedback from these groups which will provide actionable results to the sales, marketing, quality and service groups.

Essential Responsibilities:
- Interact with customers, prospects and dealers via phone to obtain required set of information needed by program
- Accurately and efficiently record feedback systematically
- Maintain a friendly and professional attitude while working with all parties
Required Qualifications
- Strong keyboarding skills (35 WPM) with demonstrated ability to transfer data within multiple windows and mainframe applications
- 2+ years with customer service/call center experience
- Excellent communication skills (written and verbal)
- Proficiency in Microsoft Office suite
#PCO

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