Customer Service

  • Job ID:

  • Pay rate range:

    $16 - $19
  • City:

    Racine, WI
  • State:

  • Duration:

    07/01/2019 - 12/31/2019
  • Job Type:

  • Job Description

    Customer Experience Agent 

    Job Description: 

    As the Customer Experience Agent, you will support all brands by interacting with Industrial customers, prospects, and dealers while on the phone. You will be obtaining feedback from these groups which will provide actionable results to the sales, marketing, quality and service groups. 

    Essential Responsibilities: 

    Interact with customers, prospects and dealers via phone to obtain required set of information needed by program 

    Accurately and efficiently record feedback systematically 

    Maintain a friendly and professional attitude while working with all parties 

    • Required Qualifications 

    Strong keyboarding skills (35 WPM) with demonstrated ability to transfer data within multiple windows and mainframe applications 

    2+ years with customer service/call center experience 

    Excellent communication skills (written and verbal) 

    Proficiency in Microsoft Office suite 

    • Preferred Qualifications 

    50+ WPM typing speed 

    4+ years with call center experience 


Add Reference


Find and apply to jobs on the go

Take our free app with you anywhere. Enter your phone number and we’ll send you the download link.

  • +1

Client Registration Request