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Credit/Collections Analyst

Job ID:
1915
Pay rate range:
$20/hr - $25/hr
City:
New Holland
State:
Pennsylvania
Duration:
08/04/2019 - 02/04/2020
Job Type:
Contract
Job Description:
Pay: 20-$25 per hour
Duration: 6+months
A Fortune 500 company is seeking a Credit Collections Specialist for a 6+month project.
Responsibilities:
- Call past due accounts to collect receivables and otherwise resolve delinquent accounts. The collector is expected to make a determined number of Right Party Contacts and average number of outbound collection calls per day.
- Analyze information obtained from past due customers and other account information such as equipment values, equity, usage, and income stream to determine the viability of alternative payment arrangements
- Utilize all collection tools available (skip tracing, dealer contact, payment schedule changes / due date changes, transfers of equity, wire transfer, payment by phone, agency assignments, call variance, etc.) to resolve past due accounts
- Handle incoming calls regarding past due accounts for assistance and information from customers and members of the dealer network to provide excellence in service and improve customer retention. Collector is expected to maintain a targeted daily availability rate for such calls.
- Work within the framework of established policies, procedures, and approval authorities to ensure compliance with federal, state, and local requirements as well as the parameters for risk management to minimize loss to Company
The preferred candidate will meet one or more of the following requirements:
- 1-5 years of collections, customer service, or sales experience in the financial services or banking industry
- Bilingual Spanish & English
#PCFA #IndustrialAutomation

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