Collections Specialist

  • Job ID:

  • Pay rate range:

    $20 - $25
  • City:

  • State:

  • Duration:

    08/23/2020 - 02/22/2021
  • Job Type:

    Contract to Hire
  • Job Description

    Collections Specialist

    Duration: 6-months (contract-to-hire)

    Pay: $20 to $25/hr

    Location: Remote (ability to work in the office once open)

    Our client is a Fortune 500 (NYSE) company, in the Southwest Houston suburbs, seeking a Collections Specialist. The Collections Specialist is responsible for B2B collection activities for a portfolio of 200-500 accounts, averaging $20-50 Million. This position works across all Industries Groups and interacts with several functions, including but not limited to Operations, FP&A, Billing.

    The Collections Specialist is responsible for maintaining a positive relationship with clients, to ensure issues/disputes are promptly identified and addressed and cash collections on balance due are within payment terms.


    • Create Collections Dashboard to plan collection strategy for the week/month, in accordance with Company’s policy and Department goals
    • Contact clients with past due balances and secure payment for outstanding invoices
    • Engage with other departments and follow through the resolution of disputes/issues
    • Performance account reconciliations and research unapplied cash, overpayments, etc.
    • Maintain clear, concise and complete notes on the status of each account, at the client level and invoice detail level
    • Submit requests for invoice adjustments and invoice delivery via portal upload
    • Perform bad debt reserve analysis on a quarterly basis, in accordance with the Company’s policy
    • Communicate with Sales/Operations/FP&A on account status and issues
    • Interact with Billing and Cash Apps, to understand their processes and promote collaboration across the Quote-To-Cash organization
    • Contribute with ideas/solutions for continuous improvement of collection processes


    • Bachelor’s degree is preferred
    • Minimum 5 years of experience in B2B collections, managing high volume/amount AR Aging is mandatory
    • Excel advanced level (v-lookups, sum-ifs, pivot table, etc)
    • Experience in billing function is a plus
    • Experience with large ERP systems, preferred JDE, and Oracle Financials


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