Pharmacy Technician

  • Job ID:

    1408

  • Pay rate range:

    $17/hr - $21/hr

  • City:

    New Hyde Park

  • State:

    New York

  • Duration:

    07/15/2018 - 01/15/2019

  • Job Type:

    Contract

  • Job Description:

    Five openings for Pharmacy Technicians needed for a 6-month project in New Hyde Park, NY.

    Job Description:

    The Pharmacy Technician ensures the timely and accurate handling of the program’s prescription fulfilment process including, but not limited to, all pharmacy/prescription billing aspects; managing the timeline for the prior authorizations process; assisting patients with the activation procedures for savings cards; and thoroughly serving all other patient needs while providing exceptional customer service.


    Pharmacy Technician Essential Functions:

    • Receives and coordinates all program referrals and performs the following activities (but not

    • limited to): savings card activations; insurance verification; test claims, prescription billing and

    • billing error resolution; prior authorization assistance; customer service.

    • Serves as primary contact for receiving phone calls from patients and physicians.

    • Responsible for identifying and forwarding phone calls that are clinical in nature (e.g., dosing

    • directions, adverse events, counseling, etc.) to Staff Pharmacists.

    • Documents and must meticulously make notations in each patient’s profile regarding every update and aspect of patients’ care or physicians’ needs.

    • Uses discretion and independent judgment in handling customer complaints received while

    • Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS, federal, state, and local regulations and laws.

    • Communicates with Department Supervisor and/or Program Director on noteworthy program updates or obstacles.

    • Must exhibit excellent skills in the following areas: verbal/written communication computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.  Performance Responsibilities:

    Knowledge, Skills & Abilities:

    • Associates Degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred.)

    • Pharmacy Technician Certification preferred.

    • Minimum of two years’ pharmacy experience required; retail pharmacy experience preferred.

    • Superior level of customer service as well as understanding the department operations.

    • Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.

    Abilities needed: 

    • Ability to work with mathematical concepts such as statistical inference. Ability to apply

    • concepts such as percentages, ratios, and proportions in practical solutions.

    • Ability to define problems, collect data, establish facts, and draw valid conclusions.

    • Maintain HIPAA patient confidentiality.

    • Work Environment/Physical Activity:

    • Working Conditions: Normal office environment

    • Culture Environment: Team-oriented, positive attitude

    • Equipment Used: Telephone, computer, fax, copier

    • Nature of Activity:

    • Travel 

    • Driving 

    • Prolonged Sitting 

    • Prolonged Standing/Walking 

    • Prolonged Telephone Use 

    • Finger/Hand Manipulation 

    • Prolonged PC Monitor Use 

    • Climbing, Crawling, Pushing,

    • Work Hours: Monday thru Friday

    • 40-hour workweek schedule

    • (half-hour lunch break and two 15-minute breaks)

    #PCO

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