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Job Description:

Data Product Manager, Guest ID and Profile

Global Hospitality Company

$70 / $73 – HR

6 months to 18 months

Remote

Must Have:

• 5+ years of experience as a Product Manager with a record of successfully managing, building or launching enterprise or consumer software, applications or business intelligence tools

• 3+ years of experience in guiding the strategy of a product and the underlying data within to ensure it collectively achieves business objectives

• 3+ years of experience building Data Infrastructure and/or Customer Data Platforms

• 2+ years of experience in building and launching various APIs, including API-based products and services.

• Knowledge of modern Data Infrastructure and related processes

Looking for a motivated and prolific Product Manager who is passionate about data to help us build out next generation of Guest ID and Profile Platform. As the Product Manager for Guest ID and Profile, you will guide important programs from creation through execution. You will be in a unique position of having multiple teams as your core customers (Global Marketing, The Personalization Engine, Loyalty, Technology). You will lean on and partner with an accomplished Engineering team to ensure that our products meet customer requirements and promote growth. You will need strategic thinking, execution, and superb partner management in addition to expertise in Data Infrastructure and Growth/Marketing Technology. If you're looking for the rare opportunity to improve data infrastructure and Go-To-Market strategy, you will find this role compelling and rewarding.

POSITION RESPONSIBILITIES:

• Set the vision, roadmap, and direction for Guest ID and Profile Platform

• Lead the planning, scoping, and prioritization of projects to achieve all of our goals

• Gather requirements, determine features and their priority, write product specs, refine feedback, help write test plans, manage the backlog, and ship products quickly

• Ensure data quality definition, monitoring, alerts and recourse is built into roadmap plans and engineering requirements of each data initiative/product

• Ensure new data or product requirements are in compliance with policies and/or corresponding contracts before being passed to engineers

• Define and ensure products meet business SLAs

• Represent the team with partners and senior company leaders to align resources and prioritization

• Promote enterprise-wide adoption of the Guest ID and Profile.

• Educate teams on Guest ID and Profile Platform and use cases

EXPERIENCE AND QUALIFICATIONS:

• A Bachelor's Degree, ideally in a technical discipline, or equivalent work experience

• 5+ years of experience as a Product Manager with a record of successfully managing, building or launching enterprise or consumer software, applications or business intelligence tools

• 3+ years of experience in guiding the strategy of a product and the underlying data within to ensure it collectively achieves business objectives

• 3+ years of experience building Data Infrastructure and/or Customer Data Platforms

• 2+ years of experience in building and launching various APIs, including API-based products and services.

• Knowledge of modern Data Infrastructure and related processes

• Solid knowledge of Growth/Marketing use cases and related technologies

• Work knowledge of agile methodologies and SCRUM

• Proven ability to navigate difficult situations with competing stakeholder needs and across multiple audiences (individual contributors, managers, executives)

• Excellent organization, communication, and presentation skills

• Experience with customer empathy and experience shaping product direction and execution based on customer needs

EDUCATION:

• Bachelor’s degree or equivalent work experience.

#PCIT #LI-Remote #Hospitality

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