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Job Description:

Senior Technical Analyst

Pay: $70-$75 w2

Contract Length: 7 months contract (potential extension)

Location: Chicago, IL (hybrid - Candidates must be local to Chicago as they will be required to come to the office downtown Chicago at least three days a week.

PURPOSE:

Primary contact for architecture, security, infrastructure, and other various technical inquiries, and collaborating with both internal and external infrastructure and operations teams to ensure the Loyalty System is in compliance with all corporate regulations. This role requires a diverse combination of experiences across multiple dimensions, with depth in some areas*:

• Solutions Design*

• Data Architecture and Data Governance

• Software Architecture

• Development Operations

• Web Service design and Management*

• Application Support and Production Support*

• Security, Infrastructure, and Operations*

POSITION RESPONSIBILITIES:

• Provide technical leadership and consulting across the Loyalty system applications, architecture, security, infrastructure, and web service functions & features down to the project planning level

• Demonstrate organizational commitment for all high-level infrastructure plans, and initiate and participate in projects to evaluate technologies and methods for implementing these plans

• Establishes, communicates, and executes common goals and directions for teams and provides direction and guidance for technical staff

• Document current system integrations, infrastructure, and process flows as well as technical system requirements as needed

• Provide feedback to business and technical partners during requirement and design phases to ensure final solutions effectively and efficiently meet business needs while complying to technical and operational rules

• Assist in the design and implementation of security and infrastructure projects to maintain compliance and optimal performance of the loyalty system

• Act as a liaison to internal leadership and application owners to provide best practices and priority recommendations to ensure systems of responsibility are operating at optimum levels

• Evaluate new technologies to determine if/how they could benefit systems of responsibility

• Integrate loyalty business-level processes and data within an enterprise and between organizations by linking applications, whether purchased or developed in-house, to better support business processes, reduce cycle times (or latencies), costs, and increase agility to respond quickly to new business opportunities

• Analyze, document, and understand the IT architecture, loyalty business processes and data that exist within the enterprise

• Makes recommendations for modifications to existing software to fit specialized loyalty needs and configurations

• Provide architectural consulting expertise and direction to application development team

• Conduct research on emerging technologies in support of development and operations

• Design, develop, and oversee implementation of end to end integrated systems

• Review new and existing IT projects, system designs, and procurement plans for compliance

• Creates and/or review high level and detailed architecture and design documents for logical and physical application architectures, interacting with multiple teams and stakeholders

• Actively engage third party partners understanding industry and technological trends

EXPERIENCE AND QUALIFICATIONS:

• 5+ years’ work experience in solution design and systems architecture.

• Proven experience in systems design and development.

• Strong understanding of information processing principles and practices.

• Solid grounding in core enterprise applications.

• In-depth technical knowledge of network, PC, and platform operating systems.

• Working technical knowledge of current systems software, protocols, and standards.

• Strong knowledge of hardware and software evaluation principles and practice.

• Proven project planning and management experience.

• Excellent technical architecture and technical support documentation skills.

• Sizing, deployment and delivery experience, preferred in 1 or more of the following technologies - Kubernetes, NoSQL, APIs, Big Data Technologies, NLP, MLP, graph, elastic search, RDBMS, SQL Server, Azure or AWS cloud technologies.

• Experience in Event managed micro services architecture, BRMS/Business Rules Engine in micro services based architecture.

EDUCATION:

Bachelor’s Degree in MIS, computer science, or a related field

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