Credit/Collections Analyst

  • Job ID:

  • Pay rate range:

    $20 - $25
  • City:

  • State:

  • Duration:

    12/15/2019 - 06/14/2020
  • Job Type:

    Contract to Hire
  • Job Description

    Our client is a Fortune 500 company located in the Houston Suburbs in need of a couple of Collections Specialists.

    The Collections Specialist will be responsible for B2B collection activities for a portfolio of up to 500 accounts, averaging $20-50 Million. The Collections Specialist works across all groups and interacts with several functions, including but not limited to Operations, FP&A, Billing. The Collections Specialist is responsible for maintaining a positive relationship with clients, to ensure issues and/or disputes are promptly identified, addressed and cash collections on balance due are within payment terms.

    Essential Duties:

    • Create Collections Dashboard to plan collection strategy for the week/month, per Company’s policy and Department goals
    • Contact clients with past due balances and secure payment for outstanding invoices
    • Engage with other departments and follow through a resolution of disputes/issues
    • Performance account reconciliations and research unapplied cash, overpayments, etc.
    • Maintain clear, concise and complete notes on the status of each account, at the client level and invoice detail level
    • Submit requests for invoice adjustments and invoice delivery via portal upload
    • Perform bad debt reserve analysis every quarter, per the Company’s policy
    • Communicate with Sales/Operations/FP&A on account status and issues
    • Interact with Billing and Cash Apps, to understand their processes and promote collaboration across the Quote-To-Cash organization
    • Contribute with ideas/solutions for continuous improvement of collection processes
    • Provide excellent customer service, to internal and external clients
    • Work ad-hoc projects, as needed
    • Overtime might be required


    • Bachelor’s degree is preferred
    • Minimum 5 years of experience in B2B collections, managing high volume/amount AR Aging is mandatory
    • Excel advanced level (v-lookups, sum-ifs, pivot table, etc)
    • Experience in billing function is a plus
    • Experience with large ERP systems, preferred JDE, and Oracle Financials
    • Excellent oral and written communication skills
    • Strong sense of urgency for addressing internal and external customer needs
    • Strong attention to detail
    • Strong interpersonal and organization skills
    • Work well in a team environment and support others within the group when needed
    • Knowledge of Microsoft Office (Word, PowerPoint, Excel)


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